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Terms and Conditons

By placing an order with Fine Wines Algarve, you agree to the following terms and conditions.

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1. Legal Age Requirement

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  • Alcoholic beverages sold through Fine Wines Algarve can only be purchased by individuals who are of legal drinking age in their country of residence. By placing an order, you confirm that you meet this legal requirement.
     

2. Product Information & Availability
 

  • We strive to provide accurate descriptions, images, and details of our wines, but these may change without prior notice.

  • All products are subject to availability, and stock levels may vary.
     

3. Pricing & VAT
 

  • All prices displayed on our website include VAT, in accordance with Portuguese tax regulations.

  • Prices may change without notice and are subject to stock availability.

  • VAT deductions may apply for businesses legally registered within the European Union, provided they submit valid VAT registration details.
     

4. Order Fulfillment & Stock Availability
 

  • In the rare case that we are unable to fulfill all or part of your order due to stock unavailability, we will contact you immediately to offer a refund or an alternative solution.
     

5. Limitation of Liability
 

  • Fine Wines Algarve is not liable for any delays or failures in delivery due to unforeseen circumstances beyond our control, including but not limited to weather conditions, transportation issues, or supply chain disruptions.
     

If you have any questions or concerns regarding these terms, please contact us before placing your order.

Shipping Policy

At Fine Wines Algarve, we are passionate about exceptional wines and committed to delivering them with care and efficiency.

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We offer free shipping throughout Portugal, making it easier than ever to enjoy our carefully selected wines wherever you are in the country.

All prices displayed on our website are inclusive of IVA (VAT), so the price you see is the price you pay — with no hidden charges.

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All orders are dispatched within 24 hours, ensuring your wines reach you quickly while maintaining the highest standards of care and handling.

We take great care in packaging every order to preserve the quality of our wines from our cellar to your door.

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For deliveries outside Portugal, any customs duties, import taxes, VAT, clearance fees, or other charges imposed by the destination country are the sole responsibility of the recipient. Fine Wines Algarve is not responsible for the payment, collection, or clearance of these charges and cannot be held liable for any delays, costs, or issues arising from customs procedures in the destination country.

By placing an order, the customer acknowledges and accepts responsibility for complying with all import regulations and paying any applicable duties, taxes, or fees required by the destination country's authorities

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If you have any questions about your order or delivery, please feel free to contact us — we're always happy to help!

Returns, Refunds & Cancellations

At Fine Wines Algarve, we are committed to ensuring that you have the best experience when purchasing our carefully curated wines. Below are our policies regarding cancellations, returns, and refunds.

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Cancellations

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  • You may cancel or modify your order before it has been shipped by contacting us as soon as possible.

  • Once an order has been dispatched, cancellations are no longer possible.
     

Returns & Refunds
 

We take great care in selecting and delivering your wines. We do not accept returns unless the wine is faulty, damaged, or incorrect.

 

If there is an issue with your order, please review the following return policies:

 

  • If your wine arrives damaged, please notify us immediately with supporting photographs.

  • You have the right to refuse delivery if you notice visible damage to the package upon arrival. The courier will take the damaged goods back, and we will arrange a replacement or refund.

  • If damage or faulty product is noticed after delivery, please contact us within 48 hours, and we will arrange for a replacement or a refund.
     

How to Request a Return or Refund
 

To initiate a return, cancellation, or refund request, please contact us as soon as possible with the relevant details and supporting photos (if applicable). We will handle your request promptly and ensure a smooth resolution.

 

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